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Setting a new standard for urgent care in The Villages.

You deserve more than a rushed appointment or hours at the ER. At Exceptional Urgent Care, we provide premier same‑day care, lab work, and essential tests.

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How it all began:

Dr. John Im knew he wanted to specialize in emergency medicine from his first clinical rotation in medical school. Here’s what he discovered: most emergency rooms are set up to provide limited patient care. It is rushed, backlogged, and inefficient. Patients wait for hours only to be greeted by overworked staff who don’t have the time, capacity, or training to provide compassionate care.

Photo of Dr. John Im talking to a patient

Dr. Im knew there was a way to provide meaningful care for less acute, but still urgent cases.

He chose to specialize in emergency medicine and completed his education. He graduated from Michigan State University’s College of Osteopathic Medicine in 1998, interned at Wyckoff Heights Medical Center in Brooklyn, and completed his residency in emergency medicine at Seton Hall University in Newark, NJ.

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Giving Patients Our Undivided Attention Since 2004.

In 2004, Dr. Im opened Exceptional Urgent Care Center. His vision to provide superior, personalized, intentional care for urgent cases has been the goal from day one — and continues now. It is a place that welcomes questions instead of stifling them.

It’s Exceptional Urgent Care because we’re intentional about every single step we take to treat you.

Dr. Im was able to see me the same day, give me his undivided attention, and help me get better as fast as possible.

“When I first went to Exceptional Urgent Care, I had been struggling to get an appointment with a primary care physician. Dr. Im was able to see me the same day, give me his undivided attention, and help me get better as fast as possible. I would absolutely recommend to anyone looking for quality care and ease of getting an appointment.”

Jimmy T.
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Here’s how Exceptional Urgent Care is different:

Access to an ER-Trained Physician

Have peace of mind with your care. Our team is led by Dr. John Im, who is residency trained in emergency medicine.

No Appointment Necessary

Skip complicated online scheduling. Call us when you’re on your way and we’ll put you on our waitlist so you can be seen as quickly as possible.

Convenient Care, Fast Results

Get the answers you need right away. Our center provides onsite laboratory testing with results in less than 15 minutes.

Get to Know Our Team:

We are here to help you feel heard, seen, and assured in your entire care and treatment plan.

Photo of John Im

John Im, D.O.


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Kelly Reyes, ARNP

Nurse Practitioner

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Jobelle Reyes

Medical Assistant

Photo of Brooke Semonasky

Brooke Semonasky

Medical Assistant

Photo of Jorelle Reyes

Jorelle Reyes

Medical Assistant

Get Personalized Care When You Need It.

You are more than a number or diagnosis. We are your partner in care and committed to helping you go from feeling anxious about your health to confident in your care.